All suitable items are sent with Royal Mail 1st class post, larger items will be sent via courier. If your item is sent by a courier, you will be provided with the tracking number when possible.
We ensure that all orders placed are dispatched within 7 days. All customers will be notified of the current status of their order through notification emails. If you order a number of items we will also try to send it in as fewer packages as possible.
If you have any questions about our Delivery Policy please call us on (01255) 860042 or email us at firstname.lastname@example.org.
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 30 days of receipt. We accept returns by mail or in person at our main address.
Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item. Items that have not yet been dispatched will be refunded in full including the delivery charge.
- Goods will only be accepted for return if they are dispatched within 30 days of delivery, unless we have notified you otherwise.
- The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
- Delivery charges are only refundable where goods are faulty and a refund is made.
If you have any questions about our Returns Policy please call us on (01255) 860042 or email us at email@example.com.
At Keltic Leisure Limited we are committed to protecting and respecting the privacy or all our customers and visitors.
All information collected by our customers will be kept confidential. The information collected from customers when signing up is used for marketing and administration purposes only. Your information will NOT be passed or sold to third parties. All subscribed customers will have full access to their information and have the ability to edit or delete details.
When visitors use the website, information such as the ISP's domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site.
Page Updated 05/02/2013